Subscribe To Our Feed on Feedburner

The good garage, bad garage routine

New research by the regulatory body Motor Codes paints a familiar picture of epic grumbling about the standard of service in the nation’s garages.

Forty-five per cent of drivers reported feeling ripped off by their garages – with younger motorists (under the age of 24) the least happy and those aged over 55 the most satisfied.

More than 25 per cent of motorists believe they are out of pocket for an amount between £51 and £150. Five per cent, meanwhile, believe the amount they were overcharged exceeds £300.

A substantial amount and an image very much in line with the stereotype of a garage worker: someone who sucks air in through his teeth and proclaims with a weary sigh, “it’ll cost you”, before casually inflating your bill.

Like every crass stereotype, it is at once deeply unfair and not without a grain of truth. Of course, the vast majority of garages are scrupulously honest and fair. But clearly, sufficient bad eggs remain to generate the results highlighted in this and similar surveys.

To quote Motor Codes Director Chris Mason: “The service and repair sector historically has a bad reputation when it comes to cost. Despite there being many very good UK garages, the public’s bad experiences with some has brought about a lack of trust.”

It seems there is still work to be done.

Share/Save/Bookmark

No related posts.

Filed in General 3 comments
3 Comments
Apr 4, 2011
2:13 pm

Can I just say what a aid to seek out somebody who really is aware of what theyre speaking about on the internet. You undoubtedly know the way to bring a problem to light and make it important. Extra folks must learn this and understand this aspect of the story. I cant believe youre no more common because you undoubtedly have the gift.

Apr 4, 2011
4:07 pm

It’s best to participate in a contest for probably the greatest blogs on the web. I will advocate this web site!

Apr 4, 2011
11:42 pm

Oh my goodness! an amazing article dude. Thanks Nevertheless I’m experiencing concern with ur rss . Don’t know why Unable to subscribe to it. Is there anybody getting an identical rss downside? Anyone who is aware of kindly respond. Thnkx

Leave a Comment

Name

Email

Website

Previous Post
«
Next Post
»